| Tuesday, March 4th, 2008 (309 Views)  |  |
| Get it? Helpful People? ha ha ha!
Quote:
Kylie: Hello LiQUiD_X.
Kylie: Welcome to HP Total Care for Pavilion Notebooks . My name is Kylie. How may I help you today?
LiQUiD_X: Hi I'm just trying to find a product specifications sheet for the dv9700z notebook, specifically the dimensions so that I can locate a case that will fit it.
Kylie: Sure, I will help you with this.
Kylie: May I have the Serial (eg: CNS34915MC), Product (eg:DS542U) and the Operating System installed (eg: Windows XP or Vista} in the Notebook?
Kylie: You may find that on a sticker attached to the underside of the Notebook.
LiQUiD_X: I do not have the laptop yet, it's in the mail so I do not have that information.
Kylie: I do need the product number to give you exact information regarfing the specifications.
Kylie: *regarding.
LiQUiD_X: well, I have the invoice with the order number if that would help. It lists the notebook as "HP Pavilion dv9700z Entertainment CTO NB" Product #GW910AV
Kylie: Thank you for the information.
Kylie: GW910AV is the product number of the Notebook.
LiQUiD_X: That would be why I said Product #GW910AV :)
Kylie: Please provide me with your Order number and phone number.
LiQUiD_X: Order number is XXXXXXXXXXX phone number is ###-###-####
Kylie: May I have 2-3 minutes of your time while I search for the information which would resolve the issue.
LiQUiD_X: ok
Kylie: Thank you.
Kylie: Thank you for your time and patience.
Kylie: I have Notebook specification with me, shall I proceed with the specification.
LiQUiD_X: yes please
Kylie: HP Pavilion dv9700z customizable Notebook PC
Genuine Windows Vista Home Premium (32-bit)
AMD Athlon(TM) 64 X2 Dual-Core Mobile Technology TK-57 (1.9 GHz, 512KB L2 Cache)
17.0" WXGA+ High-Definition HP BrightView Widescreen Display (1440 x 900)
$40 OFF 2GB DDR2 System Memory (2 Dimm)!!
256MB NVIDIA GeForce 8400M GS
FREE Upgrade to HP Imprint Finish (Radiance) + Webcam + Microphone!
LiQUiD_X: Yes that is quite the copy and paste from the invoice e-mail.
LiQUiD_X: Do you happen to have dimensions?
Kylie: May I have 2-3 minutes of your time while I search for the information which would resolve the issue.
LiQUiD_X: Sure
Kylie: Thank you.
Kylie: Thank you for your time and patience.
LiQUiD_X: No problem
Kylie: Here are the dimensions 17.0" WXGA+ High-Definition HP BrightView Widescreen Display (1440 x 900).
LiQUiD_X: So.. no ACTUAL dimensions?
LiQUiD_X: That's the screen size =)
LiQUiD_X: I need to know a width, height, and depth to determine which case it would fit in. Typically they presented like this:
LiQUiD_X: Dimensions: 17.5" x 2.5" x 13.75"
LiQUiD_X: But it's ok I'll just wait until it arrives and then use a space-age technology known as a RULER
Kylie: Okay.
LiQUiD_X: Thank you for your time =)
Kylie: Its my pleasure to assist you.
Kylie: Is there anything else I can assist you with today?
LiQUiD_X: No, thank you, I do not need further assistance burning time. I believe I can handle that on my own.
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Each of those 2-3 minute waits were 9-12 minutes. | |
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Was it a robot?